Shipping policy

Thank you for shopping with Reeva. We aim to provide a seamless shopping experience and ensure that your order reaches you as quickly as possible. Please review our shipping policy below.

1. Shipping Methods and Delivery Times

  • Indonesia: We use the local postal service for deliveries within Indonesia. Orders typically take 6-10 business days to reach their destination. Please note that delivery times may vary depending on your location and any unforeseen circumstances.

  • Australia and International: For deliveries to Australia and international destinations, we use FedEx. Orders generally take 6-10 business days to be delivered. Delivery times may vary based on the destination and customs processing.

2. Shipping Costs

  • Domestic Shipping (Indonesia): Shipping costs are calculated at checkout based on the size and weight of your order. The cost will be displayed before you complete your purchase.

  • International Shipping (Australia and other countries): Shipping costs for international orders are also calculated at checkout. The cost will be displayed before you finalize your order.

3. Order Processing Time

  • Orders are typically processed within 1-2 business days. Processing time may be longer during peak periods or holidays.

4. Tracking Your Order

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

5. Shipping Delays

  • While we strive to meet our estimated delivery times, please be aware that delays may occur due to factors beyond our control, such as weather conditions, customs processing, or carrier issues. We are not responsible for any delays caused by these factors.

6. Shipping Restrictions

  • We currently do not ship to [mention any specific locations or countries if applicable]. If you have any questions about shipping restrictions, please contact us at info@reevawear.com.

7. Customs and Duties

  • For international orders, please be aware that customs duties and taxes may apply depending on your country's regulations. These fees are the responsibility of the buyer and are not included in the shipping cost.

8. Contact Us

If you have any questions or need assistance regarding shipping, please contact us at info@reevawear.com. We are here to help!

Thank you for choosing Reeva. We look forward to serving you!